Updated Date : 29/06/2025

1. Eligibility for Returns

Due to the customized nature of our aluminium systems, returns are not accepted once manufacturing has begun or installation has been completed.

2. Damaged or Defective Items

If your product is defective or damaged upon delivery, please notify us within 3 working days. We will inspect and provide a replacement or repair at no extra charge.

3. Cancellations

Orders may be cancelled within 48 hours of confirmation, provided production has not begun. After this period, cancellation fees may apply.

4. Refunds

Refunds are only issued for approved cancellations before production starts or in cases of defective products that cannot be repaired or replaced.